Tasks have a life cycle where they pass through different
states according to the workflow defined in the campaign. When data stewards finalize
modifying the tasks and transitioning them through the states defined in the workflow,
they reach the resolved state.
Accessing resolved tasks is very important to reopen them once resolved, if necessary,
and send them back to the initial state in the workflow.
Before you begin
You are part of the campaign and have been granted the role to access the tasks at
the right state in the workflow.
Procedure
-
On the Tasks page, click the name of the campaign you want
to open.
-
On the menu bar, use the combinations and to open the list of the resolved tasks.
-
Select one or more tasks and click Task in the right
panel.
Tip: From the task list, hold the
Ctrl or
Shift keys to select multiple
tasks. On Mac, hold the Cmd or
Shift keys.
-
Reopen the tasks as outlined in Reopening tasks.