Skip to main content
Close announcements banner

Reopening tasks

Tasks have a lifecycle where they pass through different states according to the workflow defined in the campaign till they reach the resolved state.

However, campaign owners or data stewards who are granted the right role can reopen resolved tasks and move them back to a previous state in the workflow. They can add comments to provide explanation of their decision to transition the tasks back in the workflow.

Did this page help you?

If you find any issues with this page or its content – a typo, a missing step, or a technical error – let us know how we can improve!