Before designing processes, business managers, decision makers or developers need to write down their specifications, this is one of the foundations of the test-driven development.
This step is essential to facilitate the designing and development of the product.
To address this issue, you can use the tool of your choice to design specifications and business models, which are non technical views of a business workflow need. It can help you to graphically represent your needs regardless of the technical implementation requirements.
Once you have conceptualized your model, you need to put in place the management processes you have defined.