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Some Remote Engine Gen2 services do not start

When launching the Remote Engine Gen2, some services might not start successfully and you might see the following error in the logs:

— [ main] o.t.remoteengine.pairing.CheckLicense : You must accept the End User License Agreement to use this software


You might not have accepted the EULA license of the engine.



  1. Run the following command to stop the Remote Engine Gen2:
    remote-engine.bat stop if you are on a Windows system
    ./ stop if you are on a Unix system
  2. Open the following file to edit it:

    <engine_directory>/default/.env if you are using the engine in the AWS USA, AWS Europe, AWS Asia-Pacific or Azure regions.

    <engine_directory>/eap/.env if you are using the engine as part of the Early Adopter Program.

  3. Set the ACCEPT_EULA parameter to Y.
  4. Save your changes and restart the Remote Engine Gen2.

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