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Manage Email Notification

TDC provides n otification emails which may be sent to users based on his/her roles/capabilities, including:

In addition, one may subscribe to or be a watcher of models in the repository and thus receive notifications of changes to those particular models.

In order for any of the above to send email notification, you must first turn on SMTP notification and specify connectivity information .

Information note

In addition to the watchers of a model , the following are the recipient rules for different types of models:

- For configurations the model change notification is sent to the users who have the metadata management capability role on the configuration

- For harvested models and user models, the model change notification is sent to the users who are the watchers of the models

- The import failed and other operation failed notifications are sent to the users who have the metadata management capability on the model.

Specify the Connectivity Information for the Email

SMTP (Custom) Service Provider

For standard SMTP servers, the setup is as follows:

Steps

  1. Sign in as a user with at least the Application Administrator capability global role assignment .
  2. Go to MANAGE > Email Notification in the banner.
  3. Pick Yes for ENABLE SMTP

User Information

  • The SENDER ADDRESS to provide to the SMTP server what will appear as the sender in the e-mail notifications
  • The REPLY TO ADDRESS to provide to the SMTP server what will appear as the reply-to address in the e-mail notifications. By default it is the same as the SENDER ADDRESS .
  • The EXTERNAL URL to control the URL in the notification email that links back to TDC , e.g., for the object change report.

Server Information

  • Specify Custom for the SERVICE PROVIDER .
Information note

Microsoft Graph is the gateway to data and intelligence in Microsoft 365. This product allows the user to send mail via the Microsoft Graph API. If the user wants to use Microsoft Graph to send mail they must specify the Microsoft 365 settings .

  • The HOST NAME for this SMTP server
  • The PORT to use when connecting to this SMTP server
  • The USER NAME to use when connecting to the SMTP server
  • The PASSWORD to use when connecting to the SMTP server

Notification Settings

  • The ENABLE WATCHER NOTIFICATIONS to allow users to subscribe to or watch an object and thus receive email notifications of any changes to those objects. In this case, you may specify how long a time a particular the object change email notification summary will cover.
  • One then may also set the BATCH TIME which determines the meaning of Near Real Time notification
  • The WORKFLOW OVERDUE PERIOD (IN DAYS) specifies the number of days after a workflow task is assigned to user before that user is sent an email reminder of the task.
Information note

A WORKFLOW OVERDUE PERIOD (IN DAYS) of “0” means no reminders.

  1. Click SAVE .

Example

Explore Further

SSL/TSL

Email notification supports SSL/TSL for email servers. Note, the server detects SSL/TSL automatically and you do not need to explicitly request it.

Notification emails do not mention individual changes, like before and after attribute values. They inform the user about the total number of changed objects and sample object identifiers in a summary. Each email contains a hyperlink to the application page displaying recently changed objects.

You can get email notifications with the following frequency:

  • Near real time
  • Daily
  • Never
Information note

For Daily notification, there is a scheduled job named Send model change notifications and the time of day when the notification occurs may be set there.

In order to send out notification of changes, operations or service interruptions, TDC requires access to an e-mail server that provides SMTP access for sending mail.

There are two types of notifications in TDC :

  • Notification of object change, e.g. due to editing, workflow activity or harvest of anew model version or synchronization of a physical data model with the underlying data source.
  • Notification when a harvesting server goes down.

Microsoft Graph is the gateway to data and intelligence in Microsoft 365. MM allows the user to send mail via the Microsoft Graph API. If the user wants to use Microsoft Graph to send mail they must specify the Microsoft 365 settings.

Steps

  1. Sign in as a user with at least the Application Administrator capability global role assignment .
  2. Go to MANAGE > Email Notification in the banner.
  3. Pick Yes for ENABLE SMTP

User Information

  • The SENDER ADDRESS to provide to the SMTP server what will appear as the sender in the e-mail notifications
  • The REPLY TO ADDRESS to provide to the SMTP server what will appear as the reply-to address in the e-mail notifications. By default it is the same as the SENDER ADDRESS .
  • The EXTERNAL URL to control the URL in the notification email that links back to TDC , e.g., for the object change report.

Server Information

  • Specify Custom for the SERVICE PROVIDER .
  • The TENANT ID for this SMTP server
  • The CLIENT ID to use when connecting to this SMTP server
  • The CLIENT SECRET to use when connecting to the SMTP server

Notification Settings

  • The ENABLE WATCHER NOTIFICATIONS to allow users to subscribe to or watch an object and thus receive email notifications of any changes to those objects. In this case, you may specify how long a time a particular the object change email notification summary will cover.
  • One then may also set the BATCH TIME which determines the meaning of Near Real Time notification
  • The WORKFLOW OVERDUE PERIOD (IN DAYS) specifies the number of days after a workflow task is assigned to user before that user is sent an email reminder of the task.
Information note

A WORKFLOW OVERDUE PERIOD (IN DAYS) of “0” means no reminders.

  1. Click SAVE .

Example

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